We offer flat-rate shipping on all orders.
$15 (free over $85)
$19 (free over $85)
International (Australia, Austria, Belgium, Brazil, Croatia, Denmark, Estonia, Finland, France, Germany, Hong Kong SAR, Hungary, Iceland, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Netherlands, New Zealand, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom):
$29 (free over $200)
Rest of the world:
$20 *no tracking*
If you would like to upgrade shipping, please contact us at email@example.com
*** Cavology is not responsible for lost or stolen packages. Once packages leave our warehouse, we are no longer responsible.
In case something happens with your package, you may reach out to the carrier to open a service ticket.
RETURN AND EXCHANGE POLICY
Can I return or exchange my items?
ALL HUMAN APPAREL SALES (sweatshirts, t-shirts, sweatpants, hats, tank tops etc) ARE FINAL.
We accept returns and exchanges for dog apparel and accessories: harnesses, sweaters, hoodies, jackets, pyjamas and jerseys as long as they are still in their original condition.
Returns and exchanges must be done within 30 days of you receiving the original order.
For any return or exchange request, please email firstname.lastname@example.org
Customer is responsible for all shipping fees for the return and shipping of the new item(s). For exchanges, once we receive the item(s) you wish to exchange, we will then ship out your new item(s), if we still have them in stock. Please note that there will be a new shipping fee added for this shipment.
For returns, we will refund the amount of the item(s) returned in original payment method, minus shipping cost and after we receive the item(s).